United States Postal Service in 264 Chambers Avenue

Customer Reviews about United States Postal Service:

• ★ ☆ ☆ ☆ ☆
  Absolutely terrible service. I was having a good day until I had to ship my package. I came in on the phone with my mother and patiently waiting in line. When the lady saw me she looked at me then went to the back. So I stayed in line then another customer came in she asked him if she could help him. Confused I asked why I haven't been served while I was standing in line before him. She told me she wasn't going to assist me because I was on the phone. Then she continues to say she won't have two conversations with me then continues to ignore me. When I spoke to the manager who seemed not surprised nor interested in what I told him his employee said to me. He said it was a policy (most likely a lie) saying that a employee should ask a customer to get off the phone while they're shipping a package. Even if it is policy they need to teacher their employees something called customer service. You need to know how to speak to someone. The lady in the front didn't have a name tag and the manger didn't have on one either. I don't know if this happened because I am black or because I'm young.
  By Jumana Ayni, July 24, 2017
• ★ ★ ★ ★ ★
  For eleven years, we used this Post Office for our business and personal mail. We always found the personnel to be friendly and helpful. They are very understaffed for the level of service they must give, since there is no USPS delivery to speak of in the area. Today, I had to call the office for help with a mail forwarding issue. Sam was very courteous, understanding of my issues, and helpful. Bryan and Sue have also been just super. Here is a big "Thank You!" to everyone in the Eagle Post office!
  By Frances Rolater, February 18, 2017
• ★ ★ ★ ★ ★
  They have never lost my package, I have never had a problem sending anything (even out of the country) and it is understandable that people get feisty at times. When you are overworked, work with the same short handed staff everyday and have to go through a holiday season like the postal service, it is no wonder they can be a little short and grumpy. I happen to like this post office no matter how dreary it can get. Everybody keeps saying how scary or unpleasant the place is but the way I see it is as follows: there's no bats that work at the post office, just hedgehogs who might grunt and sound frightening from a far but once you approach and get to know the routine there, everything is a calm and just fine with the exception of an occasional prickle from their spines. Don't let the comments below discourage you! Step inside and see what you will find! Five stars!
  By I Didn't Wear A Bow Tie For This!, December 07, 2016

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About United States Postal Service in Eagle